We make every reasonable effort to accommodate students with disabilities in our training courses:

• Facilities: We conduct courses in ADA-compliant venues whenever possible. This means locations are typically wheelchair accessible (ramps or elevators available, wide doorways, accessible restrooms, etc.). If a scheduled location has any accessibility limitations, we will disclose them in advance and find solutions (such as alternate locations) as needed.

• Auxiliary Aids and Services: Upon request, we can arrange various aids or services to facilitate your participation. Examples include providing a sign language interpreter, allowing the presence of a service animal, reserving front-row seating for better visibility, providing printed materials in large print or Braille, or extra breaks during class. The specific accommodation will depend on the individual’s needs and the course activities. We encourage students to let us know of any needed accommodations as early as possible (preferably before the class date) so that we have time to make appropriate arrangements. You can request accommodations during the registration process or by contacting us directly. There is no additional charge for reasonable accommodations.

• Policy on Physical Performance: Some courses require physical tasks (e.g., CPR manikin practice). We will work with individuals who have physical limitations to find acceptable modifications. For instance, an individual who uses a wheelchair might perform compressions on a manikin placed on a table instead of the floor. Our instructors have experience adapting training techniques to varying abilities, in accordance with guidance from certifying bodies. However, please understand that certain certifications may have minimum skill performance requirements set by the certifying agency. We will be transparent about these requirements and discuss with you how we can assist. Our goal is to enable everyone to learn lifesaving skills to the fullest extent possible.

• Instructor Training: Our staff and instructors are trained to be aware of disability etiquette and to assist students of all abilities. We do not tolerate any form of discrimination or bias. All students are held to the same standards of respect toward peers with disabilities.